Confido is building an AI-native operating system for brands that sell into brick-and-mortar retail. We’re building intuitive and powerful software paired with AI agents that help brands automate the 1000s of hours of tedious manual work that goes into scaling a brand in retail. Brands like Baskin Robbins and Olipop use our first products in accounting and planning to account for and plan for $Bs of retail revenue.

We have best in class growth (5x YoY), efficiency and recently raised an unannounced Series A.

You will be our Founding Staff ML / AI Engineer, setting the foundation for evolving our AI / ML capabilities. We have a unique mix of work across LLMs and advanced machine learning.

Potential Projects

• Developing agentic systems to retrieve information from legacy systems
• Leverage NLP and LLMs to understand complex documents
• Predict brand sales using advanced machine learning techniques
• Detect anomalies in sales data to help brands sell more
• Recommend the optimal promotion for a brand at a retailer
  
  

What You'll Do

• Own the full AI / ML lifecycle—from research & prototyping to production deployment & monitoring
  
  

About You

• Minimum of 1 year+ of Applied AI / ML experience, ideally in a startup environment
• Strong product mindset—the ability to bridge AI capabilities with real-world usage
• Experience fine-tuning LLMs (Llama, GPT) and designing AI prompt workflows.
• Strong background in ML systems design and engineering best practices